Saturday, April 11, 2009

what are the top software tools for internal auditors?

Software technology, which has developed at an exponential rate and in areas that could hardly have been predicted just a few short years ago, has captured the hearts and minds of internal auditors. To learn what specific software is affecting the profession most pervasively and what software is most commonly used by internal auditors, we developed a questionnaire and sent it to internal auditors around the world. Working with The Institute of Internal Auditors, we surveyed a random sample of 1,000 internal auditors in the United States and Canada; we also sent the survey to internal audit organizations in a number of other countries. Half of the 458 responses were from the United States and Canada, and the other half were from the additional 16 nations who participated. This exceptional response rate gave us a sample sufficiently large to draw an accurate picture of the software used by internal auditors.

* The Survey

Respondents(1) were presented with 20 different categories of software, such as word processing, virus protection, and accounting. We asked the respondents to indicate which categories of software they used, to what extent they used each category, and how important each category was to the mission of the internal audit department. Within each category, we also asked respondents to identify the specific software package they used and how satisfied they were with the package. The respondents were also asked to write in the names of any software categories and packages they utilized that were not listed in the survey.

To get a feel for how software technology is impacting the internal audit profession, we also asked the participants to agree or disagree with ten statements we made about the role and use of software in their departments. Finally, participants were asked to comment on matters such as innovative uses of software, how their internal audit staff uses software to add value to their companies, and how software has involved their department in broader monitoring, control, or assessment roles.

On average, survey respondents indicated a moderate level of experience using computers in auditing (6.6 on a ten-point scale), and slightly more experience using computers in general (7.6 on a ten-point scale). Finally, on average, the respondents indicated that their internal audit departments allocate about 24 percent of their time to financial auditing, 23 percent to systems/controls auditing, 37 percent to operational and performance auditing, and 16 percent to other functions.

There are obviously differences in personal preferences and in opinions regarding future technological directions among respondents. However, the results of this extensive survey confirm the significant bond between the profession and technology, and, more specifically, between internal auditors and the software they use.

Frequency of Use

Software Category Weighted Score(*) Rank

Word Processing 4095 1
Spreadsheet 3662 2
Data Analysis/Extraction 1702 3
Presentation Graphics 1250 4
Database 1055 5
Flowcharting/Data Modeling 951 6
Data Management/Groupware 950 7
Utility/Other 375 8
Audit Management/Risk Analysis 289 9
Virus Detection/Prevention 212 10

* Sum of number of respondents rating each category as a #1 rating
multiplied by 10, a #2 rating multiplied by 9, a #3 rating by 8,
etc.

To determine what kinds of software internal auditors use most, we asked respondents to rank each category based on how much of their total computer time is spent using each type of package. Results show that internal auditors spend most of their time working with word processing and spreadsheet programs. Other frequently used software types include data analysis and extraction packages; presentation graphics; database programs; flowcharting and data modeling software; data management, E-mail, and groupware packages; software utilities; audit management and risk analysis programs; and virus detection and prevention software.

Most Mission Critical

Software Category Weighted Score(*) Rank

Word Processing 1475 1
Spreadsheet 1153 2
Data Analysis/Extraction 841 3
Database 353 4
Utility/Other 334 5
Audit Management/Risk Analysis 251 6
Flowcharting/Data Modeling 198 7
Presentation Graphics 182 8
Data Management/Groupware 115 9
Systems/Control Audit 60 10

* Sum of number of respondents rating each category as a #1 rating
multiplied by 5, a #2 rating multiplied by 4, etc.

http://findarticles.com/p/articles/mi_m4153/is_n4_v53/ai_18863039/
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